Discover real stories from satisfied pulseM customers who have successfully harnessed the power of our platform to elevate their service delivery, enhance customer relationships, and ultimately, achieve business excellence.
"Quite frankly, we can be skeptical about new services, mostly due to services not working in the past. pulseM is not these services. It has blown our expectations away. We went from receiving a handful of reviews a month, if that, to receiving a handful of reviews a day! The best part is that it takes no work on our end! One concern I had was that the messaging would annoy our customers, but obviously, it's not and we have not had one complaint. Another great thing was that the process from the sales with Stephen, to the onboarding was a smooth process."
Cindy Hyatt
Edmond Air Conditioning, Heating, and Plumbing
"We'd been in business 12 years – had about 180 reviews at that point. We got on board 13 months ago, and now we have over 800 reviews. Amazing – an amazing turnaround of events. I can tell you definitively that it works. If you want to increase your business, I believe 10-fold, you need to get on the system."
George Saldana
Mister Sparky
"pulseM provides a very easy-to-navigate direct conduit for that customer to share their experience with the company, and then to a review site."
John Giacomi
CEO, CM Heating
"We're so excited about the results we have gotten through pulseM. We have an engaged team of service technicians, a call center, and installers who get more engaged with a homeowner based on their ability to get a homeowner to share whatever fantastic experience, or any experience, they had with our company so that other people know what kind of company they are choosing."
Joshua Campbell
Rescue Air Heating & Cooling
“pulseM has really transformed my company to make it a fun comradery with the team, within my operations side and my sales side, and our reviews have just gone through the roof. I highly recommend pulseM for any service industry, not just roofing.”
Adam Butorff
Renown Roofing
"We have received specific feedback that says 'I chose you because of your Google reviews.' We know pulseM has made a difference, and we've had customers sort through hundreds of reviews and choose us over competitors."
Nathan Johnson
President and Manager, Plumbing and Heating by Craig
"I can't say enough good things about pulseM—they match our core values and they do an unbelievable job.”
Kerry Atkins
ONTIME59 Services
“We get to listen to our customers, they give us real feedback that’s beneficial to us doing a better job taking care of our most important asset—that’s our customer.”
Bubba Thurman
Baker Brothers
Ready to transform your business’s customer service experience, get more reviews, and elevate your online reputation? Schedule a demo of pulseM today and discover how our review generation software can turn your customers into brand advocates