From urgent spills to seasonal deep cleans, homeowners are searching fast. pulseM + Customer Lobby help you show up strong, earn trust quickly, and stay top of mind.
pulseM helps you stand out in a competitive market—and makes it easier for happy customers to remember (and refer) you. Whether it’s a same-day stain removal or a full-home clean, pulseM helps you deliver a smooth, professional experience with:
Reduce cancellations and ease customer concerns with automated texts and appointment reminders
Show customers who’s coming to their home with technician bios featuring photos, company info, and credentials—building trust before you even knock on the door
Keep customers in the loop, gather feedback, and show you care—even after the carpets are spotless
Once the job is done, pulseM helps you get recognized for great service with:
We remove friction from the review process—so satisfied customers follow through and new customers find you faster.
“Customer Lobby has helped make everything streamlined and consistent, driving more repeat business and revenue.”
Karen Hollis, Cosmopolitan Carpet and Rug Cleaning, Arlington, TX
Customer Lobby helps you build long-term relationships with past customers and attract new ones through:
Whether it’s a one-time clean or part of a regular rotation, Customer Lobby helps you stay top of mind—no marketing team required.
Get more reviews, repeat business, and real results with pulseM + Customer Lobby.
Customer Lobby focuses on driving new and repeat customers through targeted marketing campaigns, while pulseM builds your online reputation through 5-star review generation. Together, they create a full-funnel approach to sustainable business growth.
Customer Lobby uses predictive AI to analyze your customer database and send targeted marketing campaigns that attract new customers and retain existing ones — helping carpet cleaning businesses drive more revenue with less manual work.
We use data-driven insights and predictive modeling to identify the homeowners most likely to need your carpet cleaning services. Our Prospect Marketing sends targeted postcards and campaigns that bring in high-quality leads ready to book.
The best carpet cleaning marketing strategies combine targeted prospect outreach, ongoing customer engagement, and online reputation building. pulseM + Customer Lobby work together to automate these steps, improving marketing results without extra effort.
pulseM helps carpet cleaning companies generate more 5-star reviews by automatically requesting feedback from customers after service. More positive reviews boost your online presence, build trust with new prospects, and improve SEO.
Local marketing ensures your business is seen by homeowners and businesses in your service area. Customer Lobby’s targeted direct mail and pulseM’s review generation tools strengthen your reputation and help you win more local jobs.
Yes! With pulseM + Customer Lobby you can automate direct mail, email marketing, review requests, and customer follow-ups. Automation keeps your business top-of-mind, improves customer loyalty, and increases new customer acquisition.
Winning repeat business is essential in the carpet cleaning industry. Loyal customers are more likely to choose your services again, spend more over time, and refer others. Our Retention Marketing helps keep your brand top of mind, ensuring you stay connected with customers when they need you most.
It’s easy to start growing your carpet cleaning business! Contact us for a free demo and see how pulseM and Customer Lobby work together to drive more leads, better reviews, and stronger customer loyalty.
