Better Service = More Reviews.

HOW IT WORKS

Its all starts when

A Customer Schedules Service!

Before the Technician Arrives…

Familiarizing the homeowner with their upcoming appointment provides them with a sense of added comfort and security. Prior to service, the customer will automatically receive a text message which includes a short profile of his or her technician, and when to expect their arrival. pulseM Bio’s are fully customizable including you company logo, technician photo, biographical information, and even videos!
  • Automatic text alerts for appointments
  • Personal profiles for each technician
  • Increased security for customers

After the Work is Completed…

Getting immediate feedback from customers after appointments can significantly increase the chances they will leave you a review.

  • Send automatic review requests
  • Get reviews on all social channels
  • Reward and Train Employees

When Reviews are Posted…

pulseM continues to work to help your social media presence and in creating more leads that result in more revenue. We also help you map out a customer journey with our Two Way Texting tool. Better engagement results in more satisfied customers that build your brand and evenutally results in company growth.

  • Enable live-chat to capture online visitors
  • Automatically send service reminders
  • Continue to interact with clients after service calls

and that’s not all we offer!

All of pulseM’s features work seamlessly together to enhance your business’s customer service experience – converting customers into immediate advocates for your brand.

But it’s not all just about reviews

Book a demo with our team today and discover the full functionality of pulsem, including team management & gamification, competitor review analysis, rankings, and more!