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Drive Leads, Build Trust, Retain Customers with pulseM + Customer Lobby

From targeting your ideal prospects and building your online reputation with reviews to creating consistent engagement through well-timed postcards, pulseM and Customer Lobby grow your business all year long—without requiring you to lift a finger.

See It In Action

Transform your Customer Experience with pulseM + Customer Lobby

In the Home Services industry, your reputation and customer relationships are everything.

By combining pulseM and Customer Lobby, you can create a powerful, seamless experience that not only builds trust through real-time reviews but also drives sustainable growth with strategic, data-driven direct mail marketing and customer retention strategies.  

Together, these solutions help you engage the right prospects, retain loyal customers, and grow your business year-round—all without you having to lift a finger. Unlock the full potential of your customer journey and elevate your business to new heights with pulseM and Customer Lobby working in perfect harmony. 

Transform with Customer Lobby and pulseM

Target high-quality leads.

Leveraging predictive AI, Customer Lobby finds the best prospects for your business, so you connect with the right customers at the right time.

pulseM

Build trust. Boost your reputation.

Earn authentic 5-star reviews, build trust, and strengthen your online reputation to stand out from the competition
with pulseM.

Keep customers coming back.

Using personalized, data-driven communication, Customer Lobby’s customer marketing strengthens relationships, drives repeat business, and maximizes lifetime value.

See It In Action

Prospect + Customer Marketing

Prospect Marketing

Customer Marketing

Customer Lobby’s dynamic marketing solutions—Prospect Marketing and Customer Marketing—work together to help your home services business grow. With our smart, data-driven approach, you can:

Attract and convert high-quality prospects 

keep customers

Keep customers coming back with targeted customer retention campaigns 

strengthen brand

Strengthen your brand’s presence in your community 

Drive more revenue with less effort

Grow Your Customer Base with Prospect Marketing

PRECISION PROSPECTING

By analyzing your Ideal Home Profile (IHP), our solution identifies and connects you with highly qualified prospects who are most likely to convert, ensuring you engage with the right leads at the right time for maximum success.

DRIVE GROWTH

Our personalized direct mail tools help you expand your customer base, increase revenue, and maximize your marketing ROI by delivering highly targeted, impactful communications year-round.

TARGET HIGH-VALUE LEADS

Customer Lobby’s Prospect Marketing leverages predictive AI and data-driven insights to power smarter direct mail marketing, helping you target high-value homeowners you haven’t worked with yet. By reaching the right prospects at the right time, you can maximize conversions and turn new leads into loyal, long-term customers.

REACH NEW AUDIENCES

Customer Lobby’s Prospect Marketing helps you expand your reach—whether in existing markets or new territories—while ensuring your marketing dollars are spent only on high-quality leads that deliver results.

Nurture and Retain Existing Customers with Customer Marketing

CUSTOMIZED, TARGETED MARKETING

At the core of Customer Lobby is our Customer Marketing solution, designed to go beyond mass, generic offers. Using data-driven insights and direct mail marketing, we personalize every communication based on individual customer interactions—helping you strengthen relationships, boost retention, and drive repeat business.

STRATEGIC ENGAGEMENT

Our solution keeps your existing customers engaged and loyal by sending timely reminders, promotions, and follow-ups tailored specifically to them—ensuring they return year after year.

DRIVE REVENUE

By transforming one-time customers into repeat clients, Customer Marketing drives revenue growth and maximizes lifetime value. 

FOSTER REPEAT BUSINESS

Our targeted messaging not only maintains brand awareness but also encourages customers to return for additional services, often resulting in higher-ticket jobs and boosting your bottom line.

A Product Tailored for Service Business Owners

HVAC

Plumbing

Electrical

Carpet Cleaning

Auto

Home Improvement

Smart Targeting. Trusted Reputation. Unstoppable Growth.

Put your marketing on autopilot and let pulseM + Customer Lobby attract the right prospects, build trust with real-time reviews, and keep customers coming back—effortlessly. 

Schedule A Demo Today

FAQ

No, pulseM remains the same! Customer Lobby is an added solution that enhances your marketing strategy by helping you attract and retain more customers while pulseM continues to build trust and boost your online reputation.

Since 2008 Customer Lobby helps businesses grow by using predictive AI to analyze customer data and target the right people at the right time with personalized marketing campaigns. It focuses on two key areas: Prospect Marketing, which attracts new customers, and Retention Marketing, which keeps your existing customers engaged and coming back.

pulseM helps you build trust and credibility through customer interactions and online reviews, while Customer Lobby ensures you’re continuously reaching and retaining the right customers. Together, they complete the customer journey—bringing in new leads, boosting reputation, and keeping customers engaged for the long haul.

Reaching the right customers at the right time is key to business growth. With direct mail marketing, you can cut through digital noise and engage prospects and existing customers at a higher rate with personalized, high-impact campaigns.

We use predictive AI and data-driven insights to analyze your Ideal Home Profile (IHP), ensuring your marketing efforts are focused on highly qualified prospects—homeowners most likely to need and invest in your services.

Our primary tool is direct mail—targeted, personalized postcards designed to convert prospects into customers. Unlike digital ads that are easily ignored, our print marketing stands out and drives real results.

Yes! Customer Lobby helps you refine your targeting based on location, homeowner data, and service history, allowing you to focus your marketing efforts on the best opportunities.

Retention Marketing keeps your current customers engaged with automated direct mail and email reminders, branding campaigns, personalized promotions, and follow-ups based on their service history and interactions. This ensures they return for repeat business instead of going to competitors.

Keeping customers engaged is just as important as acquiring new ones. Our customer retention strategies use predictive AI to identify when past customers are most likely to need your services again—so you can stay top of mind and drive repeat business.

Customer Lobby provides performance tracking and ROI insights, helping you see exactly how your marketing dollars are working. You’ll know which campaigns bring in the most customers, so you can optimize your strategy.

Getting started is easy! Reach out to schedule a demo and discover how pulseM and Customer Lobby work together to not only attract and convert new leads but also build lasting customer relationships that drive repeat business and growth.

See It In Action