Blog — pulseM - Reputation Management for the Mobile Age

Two-Way Messaging is Here!

We have made huge enhancements to our chat platform so now your business can talk to your customers and manage conversations even easier than ever.

New Features, articlepulseMJuly 7, 2018messaging, two-way messaging, reputation management, reputation, brand management, communicate with your customers, text messaging, sms, fast, easy, communication

Why Should you Consider Buying pulseM?

We care about the home services industry, where the employees get up at 6 AM and go to work. People in this industry work hard to grow their businesses, so we have a desire to help. We are guided by our values to serve our customers’ business growth.

articlepulseMMay 2, 2018pulseM, Reputation management, brand management, brand reputation, branding, social media, social, social media reviews, reviews, review capture

Attention: Re-connecting Facebook to pulseM Accounts

Recent Facebook changes have prevented pulseM account tokens from refreshing automatically. Fortunately, the pulseM team has found a solution to guarantee continuous account connectivity.

articlepulseMMay 2, 2018facebook, policy, update, facebook policy update, pulsem facebook, connection, pulseM

Attention: Google Review Policy Update

As of Thursday, April 12, 2018, Google announced a new update to their Terms of Service (TOS).

articlepulseMApril 30, 2018Google, Google update, policy update, Google review policy update, Google Reviews, Review, Reviews, Google Policy Update, Google Report, pulseM reviews, pulseM Google Update, Reputation management, online, review requests, review capture, Google guidelines

Showcasing Reputation on your Website: The (biggest) first step to better ROI

Once homeowners stumble-upon problems in their biggest investments (their homes): you’ve got to solve it and service them; you’ve got to take care of them; you’ve got to give them a professional and authentic customer service experience that they want to tell their friends about.

articlepulseMApril 11, 2018brand reputation, branding, brand management, reputation, ROI, web design, web development, reviews, social media, social

How to Court your Customers Right to Build your Business

Nowadays, one tweet, yelp, or LinkedIn recommendation could spell the difference between a done deal and a gone deal. Good, reputable home service businesses have to clearly understand what customers want at a very personal level.

articlepulseMApril 4, 2018customer, relationship, brand reputation, business

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