We have made tremendous enhancements to our chat platform so now your business can talk to your customers and manage conversations even easier than ever. Over the next few days we will be rolling out these new changes to your dashboard:

  • Two-Way Messaging will replace pulseMPro.
  • Settings for Two-Way Messaging will be available for you to customize your preferences such as:
    • Escalation notification settings
    • Auto-reply settings
    • Purchase inbound numbers for lead generation

Schedule appointments, send appointment reminders, provide customer support, answer customer questions, or broadcast promotional messages to multiple customers at once through mobile text messaging with pulseM’s ‘New’ and ‘Improved’ Two-Way Messaging platform.

pulseM Blog - Two-Way Messaging is Here - Image 1

Staying in contact with your customers enforces your credibility and boosts your reputation. Two-Way Messaging lets you set up automatic replies for when you are out of the office or just stepped away from your computer. Two-Way Messaging also sends out automatic alerts to your phone or email if a customer message has not been acknowledged after a set amount of time.

To learn more about what’s new with Two-Way Messaging, Click Here visit our help desk article.