Today we released a simple, efficient way to reply to all your Google reviews in the dashboard! Look for the ‘Reply’ option inside your account.
Once there, you’ll see a list of all the Google reviews that need a reply. Try it now.
Did you know that responding to your Google reviews helps your local SEO?
In Google’s own words:
“Interact with customers by responding to reviews that they leave about your business. Responding to reviews shows that you value your customers and the feedback that they leave about your business.” View the Google My Business reply guidelines.
We hope you enjoy this new pulseM feature. Stay tuned for more—we’re cranking up our innovation engine!
Want to start engaging with your customers?