Modern reputation management with proven results.

A Revolutionary Approach to Mobile Customer Engagement

 
 
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Capture customer emotion.

Increase social media reviews.

Ensure employee accountability.

Build a stronger internet presence.

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100% more reviews in three months

70% homeowner engagement rate

Only 60 seconds of customer's time

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Our customers are raving about pulseM

 
 
 
 
 

How it Works

A step-by-step walkthrough

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Customers expect to know who is coming and when

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Before the service

Familiarize the homeowner

Your image is everything. Start building your brand and improving your accountability with pulseM. Before the service has even begun, the homeowner receives a short profile of the tech. The homeowner knows who to expect, and has access to your technician's latest reviews right at their fingertips. Be remembered by including your brand logo front and center as the first thing they see when they are expecting your service.

 
 

Get instant social media reviews

 
 

While technician is at the home

Get reviews in real time from the customer's mobile phone

Why leave it up to chance?
No one wants a customer to leave a review for the wrong business.

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Missed the review? Our technology has you covered!

 
 

pulseM's technology reminds the homeowner to share their experience

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Boost revenue with positive reviews

Customers trust online reviews as much as personal recommendations, and are more likely to contact a business with outstanding reviews. More positive reviews gives you a better chance of grabbing the customer's attention and ultimately their business.

With pulseM, feedback is directed straight to social media for the world to see. 

The homeowner can also choose to leave an internal review if they don't have social media.

 
 
 
 

One bad review can cost you hundreds of potential customers

Negative reviews are harmful for any business. They affect your reputation, trustworthiness, and can drive away potential leads.

With pulseM, negative or neutral feedback can be captured internally. An alert is then sent to notify the business owner to take action and solve the homeowner's problem.

Homeowners also have the option to leave their feedback on Google, providing full compliance with Google's review policy. An alert will still be sent to the business owner, giving them an opportunity to remedy the problem.

 
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Reviews working overtime for you

Fully integrated with these social media channels:

 
 
 

Diversify your social media reviews

We get you a nice mix of spoken and written reviews across multiple popular social media channels, all of which get indexed for SEO benefits. Recent reviews can then be shown on technician bios and showcased on your website.

 
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Google structured data

Boost Organic SEO by constantly feeding Google up-to-date and relevant user-generated content, improving your rankings in Google search results.

 
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The window to your best reviews

Showcase your top reviews front and center on your website. Let potential customers see the amazing, recent, and local reviews written about your company.

 
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Know the pulse of your business

 

Powerful analytics

Feedback is received by pulseM and work begins. The data is analyzed by pulseM, and negative reviews are specially routed to help solve the problem quickly.

 
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Employee engagement and gamification

Points reflect performance. Keep your employees accountable while creating a healthy, competitive atmosphere with live leaderboards.