Modern reputation management with proven results.

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Turn Negative Customers into Brand Ambassadors

Audio feedback captures more words per minute than a written review while gathering sincere emotion directly from the customer. Hearing an audio review allows listeners to identify with the speaker and relate to the service received.

 

1. Unhappy feedback

2. Triggers SMS notification to you

3. You call the customer and address the issue

4. Problem solved

 
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 Negative Feedback

Negative Feedback

 After Company Mediation

After Company Mediation

*Actual customer feedback, names have been removed for privacy