Capturing the Patient Journey

Learn from your customers

Over 70% of the HME, DME, and Home Health market depends on archaic methods for capturing their customer experience. Snail mail or email 10+ Question Surveys have little to no response. Couple that with an increase in customer access to information means that the power of “Who to Choose” is located in the hands of the customer. Which means if your online information showcases negative and non-recommendations then your company might be at risk for losing potential business. Did you know that 90% or more of consumers check online feedback before moving forward with a purchase. You’re not the only business they can choose, you might be the preferred but not the only choice.

What our customers say about pulseM

Don’t take our word for it, here is a recent quote from a satisfied DME customer of pulseM.

“I am very pleased with the results we have had with pulseM. I recently completed a brief summary for one of our board members on a number of metrics, including our social media rankings, and not only have we improved significantly from where we started but we are doing it at a time when our competition is getting destroyed on social media. You have helped us in the court of public opinion while also giving us insight that we have used to help our team better understand the impact of their individual encounters. I know health care moves very slow but I am very confident you will continue to find traction well beyond DME.”

– Allen Hunt, President of Hart Medical

Take the leap and Request a Demo today. Learn more about our proven results and how they can impact your business today.

“we improved significantly from where we started but we are doing it at a time when our competition is getting destroyed on social media”

Allen HuntPresident of Hart Medical