About Us

 

pulseM was started in 2015 by a couple of dynamic entrepreneurs and currently we call Dallas, Texas home. pulseM is currently in its 5th generation of providing a robust SMS based Reputation Management Platform. The idea if pulseM was conceived based on one simple principle: “People like to talk. And write. And communicate.” Making communication easy paves the way for better service and better business. At pulseM, our technology is opening the lines of communication between businesses and customers nationwide, promoting high engagement rates and skyrocketing social media ratings.

 

Mission

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Values

DEDICATION TO CONTINUOUS INNOVATION

Here at pulseM, innovation is what gives us an edge. Without it, we wouldn't be the company we are today. But the core drive for us to innovate is not commercial - it's to better serve you, our valued customers. Every new step we take is an even greater leap for you and your success. That's what keeps us going.

 

CUSTOMER OBSESSION

A large part of our success comes from relationships we build with your customers. We work to serve our pulseM family to the best of our abilities. Every aspect of our software is tuned to enhance customer experience and daily operations are tailored to assist our customers in the best way possible.

 

INTEGRITY AND HONESTY

Here at pulseM, we hold our team to a high level of accountability and responsibility. Mistakes happen, but having both the integrity and honesty to resolve them is what our team prides itself on.

 

CORPORATE CITIZENSHIP

We are proud to announce that our CEO Pawan Jaggi is now on the board of directors for Social Venture Partners in Dallas! We believe giving back to our community is our duty. By striving to put our community first, we have created a culture where honesty and integrity are key to success. Selfless thinking continues to flow out into our social work. We have an unwavering commitment to this belief, and are looking forward to seeing how much good we can do in the coming future! Learn more about SVP.

 

FAITH IN SIMPLICITY

Simplicity is key, and our software is built around this cornerstone. We want to make our customers lives easier while also delivering powerful results, analytics, and feedback. pulseM is not, and will never be, a hindrance to the work flow of our customers. Simplicity is what differentiates pulseM from the rest.

 
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We embrace the idea of providing every person an equal opportunity to grow and succeed. pulseM encourages our team members to think forward, try new things, and challenge the ordinary. Technology moves fast and as such we are always thinking on our feet, as the saying goes. pulseM employees are not afraid to work hard, and play even harder to keep our dedication to providing the best customer service, support, and management.

 
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Our diverse team of engineers, creatives, and business-minded individuals are the very heartbeat that is pulseM. Without each person’s unique background, diverse experience, and personal flavor pulseM wouldn’t be as innovative as we are today. By lending encouragement and motivation, we are always learning from each other and ourselves. pulseM employees are always excited to meet new people, share new experiences, and grow together. By always communicating our differences, we allow the opportunity to progress and do amazing things.

 
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We are located in the part of Dallas where Richardson meets Addison, west of The University of Texas at Dallas and Adventure Landing Amusement Park, and north of the Galleria Mall. The surrounding community culture is a combination of university life, young professionals, and urban business hubs. At any given time you are two steps away from grabbing a Thai dinner, a cocktail, or a live music show at a local bar.

 

We are always looking to grow our team with bright, energetic, and creative people. Join the pulseM movement!