Capture customer emotion.
Increase social media reviews.
Ensure employee accountability.
Build a stronger internet presence.
100% more reviews in three months
50% minimum homeowner participation
Only 60 seconds of customer's time
How it Works
A step-by-step walkthrough
Bio Sent Before Service
Before the service has even begun, homeowners receive a short bio of the tech. The customer then knows who to expect and can read selected reviews from past homeowners.
Instant Reviews From Mobile
As soon as the service is finished, the homeowner can easily and instantly review the quality of the service.
Points Reflect Performance
Keep your employees accountable while creating a healthy, competitive atmosphere with live leaderboards.
Feedback Campaign After Service
After the tech has left the home, a feedback campaign is sent to the homeowners mobile phone. The homeowner can quickly answer how satisfied they were with the service.
Internal and Social Media Reviews
We get you a nice mix of internal spoken and written reviews and external social media reviews, all of which get indexed for SEO benefits. These reviews can then be shown on tech bios, streamed to your website, or used by pulseMWeb to further strengthen your online presence.
Feedback is received by pulseM and work begins. The data is analyzed by pulseM, and negative reviews are specially routed to help solve the problem quickly.