Effective Date: May 20, 2016
General Conditions & Opt-In
pulseM services can be provided through email, SMS, MMS, QR Code or through the Web. These conditions apply to all mediums. To opt in, end users will text a code to the telephone number provided by Speetra’s customer. There may be other registration methods via email, web, etc. You will receive an immediate confirmation for registration into our system and will be ready to receive communications from our customers.
Message and data rates may apply. Text STOP to the same number to opt out of the Service at any time.
When personal information is collected, Speetra or our customer will inform you at the point of collection the purpose for the collection. Speetra will not transfer your personal information to third parties without your consent or the consent of our customer.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, occupation, industry, personal interests, and other information when needed to provide a service or product or carry out a transaction you have requested.
When you or our customers browse our website, you do so anonymously, unless you have previously registered with us. We do not automatically collect personal information, including your email address. We may log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there, but we do not link your IP address to any personal information unless you have registered with us. Like many other commercial websites, the Speetra website may use standard technologies, such as “cookies” and other HTML tools, to collect information about how you use the site or to record that you opened an email marketing message. These technologies may include technologies provided by third-parties.
Do Not Track Disclosure
Some web browsers have a “Do Not Track” feature. This feature broadcasts a signal to the websites you visit that you do not want to have your online activity tracked. Speetra’s website does not respond to Do Not Track signals.[JS1]
Choice and Information Sharing
Visitors to the Speetra site may request more information by filling out one or more of our available online forms. Forms on the site include: a contact us form or a schedule a demo form. The same information is requested regardless of which form is filled out. The standard information requested by forms are: first name, last name, email, phone, company, and number of employees. The information collected through these forms is used solely to contact the visitor to resolve any questions and/or comments that they might have.
Companies using Speetra’s products to collect sentiment are given the option to share personal information. Information may include one or more items such as first name, last name, address, phone, and email. Users providing sentiment or answering any campaign through mobile phone or email to a company using Speetra’s products can choose to provide their user information or can opt-out and choose to be anonymous. Companies use this information to provide follow-up to their customers and/or employees that post feedback.
Company administrators using Speetra’s products must provide a first name, last name, email address, and password to log in to a Speetra product. This information is kept confidential and is only used to help identify and access Speetra’s product functionality.
Except as described above, Speetra does not share users’ personal information with third-parties.
You may opt-out of having your personal information shared with third-parties for marketing purposes by us sending an email to firstname.lastname@example.org with the subject line “Opt-Out Request”. Please include your first name, last name, email address and a statement that you are choosing to opt-out of having your personal information shared with third-parties for marketing purposes.
Speetra, Inc. is a family-friendly company and does not publish information that is not suitable for children or minors. For example, pornography, offensive language, graphic pictures, or violence are not published on Speetra’s website. Our websites do not target and are not intended to attract children under the age of 13. Speetra does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
We reserve the right to disclose personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.
ACCESS AND DATA INTEGRITY
Your Account Access
Usernames and passwords are stored in our databases. All passwords are encrypted. Account information is used by our customers to access their client account and to facilitate communication. Company administrators have permission to make corrections or changes to their account information as needed. User information is stored only when a user voluntarily gives this information for use by a client company. Speetra staff may access user and customer account information for the purpose of assisting customers or users or for servicing the Speetra system. No account information is released outside of the Speetra, Inc. system.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing our Customer Support team at email@example.com.
Attn: Customer Support
17330 Preston Road
Dallas, Texas 75252
No party other than Speetra, Inc. and participating customers are allowed to access information stored on our servers. Doing so is a violation of federal and state law. Speetra, Inc. has taken precautions by placing security measures and firewalls on all network servers in an attempt to prevent outside parties from accessing private information. In the event of a breach of security or attempted breach of security, Speetra, Inc. will press charges to the fullest extent against those parties illegally accessing information on our servers, both civilly and criminally.
Speetra, Inc. appreciates your confidence in us as a web portal and anonymous communication service.