How it Works
Bio Sent Before Service
Before the service has even begun, homeowners receive a short bio of the tech. The customer then knows who to expect and can read selected reviews from past homeowners.
Instant Reviews From Mobile
As soon as the service is finished, the homeowner can easily and instantly review the quality of the service.
Points Reflect Performance
Keep your employees accountable while creating a healthy, competitive atmosphere with live leaderboards.
Feedback Campaign After Service
After the tech has left the home, a feedback campaign is sent to the homeowners mobile phone. The homeowner can quickly answer how satisfied they were with the service.
Easy, Quick, Social Media Reviews
After giving feedback, homeowners have an easy way to leave social media reviews. These reviews can be shown on the techs profile and streamed live to your website after approving the review.
Feedback is received by pulseM and work begins. The data is analyzed by pulseM, and negative reviews are specially routed to help solve the problem quickly.