What do we do?

At Speetra, we develop state of the art, software based solutions for our customers. These range from sentiment analysis to mobile first customer engagement solutions. Check out the openings below to become a part of the team.

WHAT WE NEED
• Hands on and proficient in developing end to end web applications. 
• Keen to work in a dynamic and challenging start-up environment. 
• Ability to quickly adapt and contribute to the overall team efforts in areas above and beyond your comfort zone. 
• If you thrive under pressure and like to be constantly challenged, read on...


Customer Success Manager Internship

We are looking for an enthusiastic Customer Success Manager with a passion for fostering meaningful relationships and helping others find success. This is an exciting opportunity to work in a growing start up environment with keen-spirited peers and spectacular clientele.

WHAT YOU WILL DO
Account Management - Provide dependable and superb customer care throughout the lifetime of customer accounts, ensuring each customer receives high quality support and attention.
Promote Customer Loyalty - Develop and maintain substantial relationships in order to foster growth and success for all parties, progressively building strong alliances and promoting brand loyalty.
Support Customer Retention - Oversee customer account statuses and usage to ensure customers are using pulseM effectively, affirming customer success while averting controversy.
Facilitate Customer Adoption - Learn and appreciate customer's circumstances (their industries, objectives, obstacles, and perks), and proactively administer consultation such as best practices, tips-and-tricks, business insights, and promote pulseM features relevant to addressing their needs and encouraging success.
Materialize Customer Success Initiatives - Every person comes from a unique background with their own set of skills and experiences. We appreciate originality and advocate the expression of new ideas and processes, especially when it comes to improving our service commitment to our customers. 

WHAT TO BRING
•   Strong business sense but entry level personnel should also apply
•   Team player attitude with an entrepreneurial spirit
•   Exceptional ability to develop and maintain relationships with a wide range of personalities
•   Strong organizational and project management skills
•   Track record of providing top class customer service
•   History of going above and beyond


Software Engineer

 WHAT YOU WILL DO
•   Functional development, maintenance, and enhancement of Speetra's web applications.
•   Diagnose, debug and fix issues in a production environment. 
•   Connect to endpoints on our server to create efficient solutions
•   Strong testing skills - ability to create and test using robust unit test plans.
•   Host and maintain web applications on a web server.
•   Collaborate with researchers, program managers, and product designers in an open, creative environment.

 
WHAT TO BRING
• Bachelor’s degree in Computer Science or equivalent industry experience.
• 2 to 5 years of experience writing and shipping code.
• A strong grasp of computer science fundamentals (data structures, algorithms, etc.).
• Can work independently but knows when to ask for help or clarification.
• Understand large scale distributed systems and technologies.
• Care about the nuances of user experience and excitement about creating friendly UIs.
• Constantly think about general enhancements.


NICE-TO-HAVES
• Python (Flask)
• Javascript experience with common libraries and frameworks.
• Linux
• MySQL


Software Engineer Internship

WHAT YOU WILL DO
•   Work with the software engineers to complete projects of pulseM's web/mobile/api infrastructure.
•   Work on any or all components of a full stack software development.
•   Trouble shoot and debug software programs.
•   Collaborate with researchers, program managers, and product designers in an open, creative environment.

WHAT YOU WILL LEARN
•   How to successfully develop, test, deploy, maintain and improve  Software.


Sales Internship

Have you read Zig Zigler’s “Secrets of Closing” and found yourself wanting to learn more? If so an internship at Speetra is your point of departure. 

We are a driven, energetic team whose sales are taking off, and we’re in search of a student with the right combination of initiative, organizational skills, and sales know-how to help us grow. In this internship, you will be working directly with our CEO to learn and get hands-on opportunities building leads, qualifying customers, and closing deals, in a way that will leave you incredibly prepared for any sales job you want going forward. 

WHAT TO BRING
•   Strong oral and written communication skills.
•   High level of comfort working with clients.
•   Enthusiasm, creativity, and a desire to learn the trade.

WHAT YOU WILL LEARN
•   The steps of the sales cycle (including tips and tricks from our team of experts on how to master each one). 
•   Sales call techniques that will help you connect and pitch the right people at each prospective customers. 
•   How to create expert presentations for our outside sales team to pursue key clients.


Marketing Internship

WHAT YOU WILL DO
•   Apply principals of marketing knowledge in a startup environment
•   Generate excitement with spirited and effective communication across social media channels and other digital avenues on the World Wide Web
•   Build brand following with fresh and flavorful content creation. Content is King.

WHAT TO BRING
•   Self-driven and creative mindset
•   Willingness to conceive and pursue new ideas rapidly and frequently to be on pace with a constantly changing industry
•   Determination in the face of uncertainty


Apply

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